Flexible sourcing

Flexible sourcing has been enjoying increasing attention from business leaders. From the early days of outsourcing, to near-shoring, where and how to best get work done continues to vex. Cost is no longer the primary driver, and the race for talent now picks up pace again. Ten years ago, ‘working from home’ was still a

It’s not the age, it’s the mileage

Enterprises across the size and vertical segment spectrum are struggling to balance the need for alignment, control, compliance and accountability with clamours for collaboration, socialization, mobility and transparency. But among senior business managers there is diversity in digital comfort. While the vast majority of workforce in their 20s and 30s are likely to embrace all

When AWS went down

Many businesses have woken up today to the reality that cloud providers too can fail. Not many had adequate back-up plans. How do you recover? Among the plethora of analysis since AWS’ outage in late April, we found the most practical tips from Wired: To ensure that each system can stand on its own, Netflix

Social at work: study scope

Social at Work was kicked off at the Winter 2008 council. Our objective then was to look at how social media was influencing corporate HR and IT policy. We targeted 100 multinational businesses, and were fortunate to engage with leaders and managers who took time to reflect on their internal culture and the coming disruptions.

The line-of-sight journey

Translating firm goals into tangible results requires that employees not only comprehend the organization’s strategy, but also understand what actions are aligned with realizing that strategy. Conversely, solving problems require that managers and leaders have clarity right across the process, from prospect to cash, with employees across the value links. An important component of attaining

The importance of tribes

We all form tribes. It’s a natural human condition, and it’s been going on for millennia, as far as we can gather. You’re probably a member of several tribes: your group of friends, your department at work, maybe a sports club, quite possibly others as well. So what? Well, management consultant David Logan has been

Book review: The Naked Corporation

As an analyst interpreting trends in the IT industry, corporate opacity was a common challenge I had to deal with in the line of day to day research. Opacity in terms of one group not knowing what the other team was doing, prioritizing, promoting or otherwise concerned about and often a selective presentation of the

Age of Unreason

Change is not what it used to be. One of the more enduring management books is The Age of Unreason, by Charles Handy. It discusses the organization of the future and the importance of “upside – down thinking”. There are many issues in this book that would be excellent topics for discussion; we have chosen to focus

Defining the Governance Agenda

Good governance creates a strong organisation by continuously steering it towards a vision and ensuring that day-to-day management is aligned with the organisation’s goals. An effective governance framework enables cohesive teamwork to achieve financial targets and planned social impact. Conversely, poor governance can lead to missed targets, legal problems and loss of reputation. The scope

Can business and social responsibility co-exist?

“Corporate Social Responsibility” is a dynamic term steadily evolving thus escaping standard definition. Applied CSR tries to strike a balance between the expectations of a company’s share- and stakeholders and its obligations to society and environment. Nearly 40 years ago, Milton Friedman, Ronald Reagan’s favourite economist, described the social responsibility of enterprises as making profit,