Presenteeism (n) The act of coming into work when sick. Also the tendency to stay in work longer than the time needed to accomplish the tasks required. Many employers are paying people simply to turn up at the office, not for what they achieve. But more and more companies are now embracing remote working, which requires
As more and more companies are embracing remote working, managers are finding that they need to acquire new skills to manage remote workers effectively and support collaboration at a distance. Remote workers need to be flexible, self-disciplined, transparent and good communicators, but what skills do managers need in this new remote world? Much of the
Apple doesn’t bother with social media. It doesn’t need to. Its customers love it, and they engage with any detractors on social media on its behalf. In a way, Apple’s social media strategy is to use customers as evangelists. But most companies cannot afford that approach. They recognise that they need to use social media
Ever since the invention of the wheel, technology has been changing the way that we work. And we can probably safely assume that with each new technological development, there have been people who have forecast that this technology will see the end of the world as we know it, particularly the world of work, so
One of the most astonishing changes in ways of working that companies need to understand and tap into is crowdsourcing. This represents a huge change, from having employees sitting in your offices, to using a resource that includes anyone with a computer connected to the internet. And this resource isn’t just flexible, with huge expertise.
As more and more people engage with their suppliers in the digital, rather than the physical world, companies are finding digital marketing strategies increasingly important. And it follows that marketers and IT need to work together to deliver these, so it’s interesting to find a report from the Canadian Marketing Association (CMA), 1+1 = 3:
Let’s pause a moment to consider the way that ‘work’ as we know it is changing. Just think about it. The world of work has changed massively over the last 10 to 15 years, with the advent of effective remote working, globalisation of businesses and workforce, and huge changes in technology. But what might the
The use of dashboards is a topic which we visit and revisit from time to time. As technology changes and new tools become available, dashboards can become more sophisticated and reflect the organisational situation more accurately, and even in real-time. The full scope Many people use the words ‘dashboard’ and ‘scorecard’ interchangeably, to mean something
Retailers are increasingly concerned about shoppers who are ‘just looking’. The electronics chain Best Buy, in the US, has been described as a ‘showroom for Amazon’ because of the number of people who visit to look at goods and then buy online. But is this just hype, or is it a genuine threat to bricks
The changes to resourcing over the last few years have led to some interesting challenges for organisations. One of the most interesting is the effect on the HR function. KPMG has published a report called Rethinking Human Resources in a Changing World that sets out some of the challenges and opportunities for the future, drawing
Here’s a question for a quiet ten minutes in the office, or when you feel the need for a little philosophical reflection. What do you think is the best thing about the internet? Maybe the ability to shop instantly, without leaving your desk or house. Maybe being able to chat to your friends at any
In a reflective report, Deloitte Consulting focuses corporate attention on the subject of ‘asset intelligence’. Not to be confused with asset management or artificial intelligence, this is a report that positions asset intelligence as the ‘new frontline’ in the battle for customer intimacy and competitive advantage. Put simply, the report, “The rise of asset intelligence: moving business