Social tools are re-shaping the organisation

Social tools are re-shaping the organisation

It is logical to think that social tools might benefit an organisation. After all, they should improve collaboration and communication. But it’s one thing to believe it might be the case, and quite another to have evidence, so it’s good to read a report from McKinsey setting out a clear case that social tools are reshaping organisations. Here’s how. Almost… Read more →

Where are we with artificial intelligence?

Where are we with artificial intelligence?

Last Thursday, May 5th 2016, saw the London #AIsummit gathering. Artificial intelligence (AI) has been in the news most recently and publicly when Microsoft had to remove its Tay chatbot from Twitter after it morphed from sounding like a sweet teenage girl, and started defending Hitler and swearing. But the London summit suggests that AI is already ubiquitous. Plenty of… Read more →

It's still about skills

It’s still about skills

A recent survey by the Economist Intelligence Unit found that 75% of companies surveyed were already exploring or using the Internet of Things (IoT). But they also reported that a shortage of skills was the biggest obstacle to being able to exploit the IoT. What exactly are these skills that seem to be in short supply? The hybrid skill – It… Read more →

Sensorberg Gmbh

  Originally developed by Apple and limited to Apple products only, beacon technology is rapidly capturing the interest of business, developers and the public as a smart technology that could enhance user experience and boost business. Beacon technology originally had limited application. In fact, only retailers really saw any benefit to it and then it was limited to targeted push… Read more →

Bsquare Corporation

  Bsquare Corporation is a NASDAQ listed IoT embedded solutions provider based in Washington, USA. Founded in 2004 by husband and wife team William and Elizabeth Baxter, Bsquare has developed proprietary software that enables businesses to connect, monitor and gather data from on-site assets. That software is the basis for a full, end-to-end IoT solution that starts with a chip… Read more →

Dizmo Inc. 

  The Internet of Things promises to radically improve the way we live, the way we do business and the way we interact with each other. The hope of Internet of Things pioneers is that everything can be connected, analysed and manipulated, yet as a technology still in its relative infancy, ongoing issues with compatibility between devices, networks, operating systems… Read more →

Botcar.io

  Botcar IO is a Spanish technology firm that has developed an adapter that can turn basic cars into internet of things enabled cars for little more than £75.  Founded by Jorge Fernández and Xabier Chao García and located in Santiago de Compostela in Spain, Botcar taps into existing car technology to bring big data to drivers, with benefits ranging… Read more →

Jasper Technologies Inc.

  Jasper Technologies Inc. provides businesses and other organisations with a cloud-based IoT service platform that helps them develop, deploy and monetise IoT technologies.  It solves the ever-present problem of infrastructure, investment and expertise for businesses while allowing them to capitalise on IoT on a large and profitable scale. Established in 2004, Jasper was founded by Jahangir Mohammed, an IoT… Read more →

Mobiquity Inc.

  The problem, as Mobiquity Inc. succinctly puts it, is that there is too much technology. Rapid advancement of information technology is a burden for the vast majority of businesses that want to harness its powers but simply can’t afford or keep up with it. Companies that fail to stay abreast of the latest technology, however, can quickly lose competitive… Read more →

Ambiotex Gmbh

Founded in late 2013, Ambiotex Gmbh develops and markets ‘smart wearables’ for fitness and health.   These wearables go above and beyond the smart fitness trackers that are taking off in the mass market; Ambiotex wearables use advanced sensor technology developed by its partners that can monitor everything from breathing rate to calorie consumption without physical logging. Ambiotex’s contribution to… Read more →

Datafloq 

  Datafloq BV is a new Big Data-focussed start up that hopes to become the go-to provider for information, consultancy and BDaaS (Big Data as a Service) vendors in the emerging Big Data sector.  Datafloq is headquartered in The Hague in the Netherlands, where it was established in 2014 by entrepreneur and ‘Big Data Strategist’ Mark van Rijmenam. Mr van… Read more →

BBVA Data & Analytics

BBVA Data & Analytics is a branch of Spain’s second largest bank, the multinational Banco Bilbao Vizcaya Argentaria, S.A.  The bank itself is an adopter and innovator in digital and IOT technologies, believing it is simply a matter of time before big tech companies like Google and Amazon venture into banking with a significant technological advantage. As part of its… Read more →

Realeyes Emotional Intelligence

Founded in 2007 and headquartered in London, Realeyes – Emotional Intelligence is an intelligent marketing technology company that aims to revolutionise the way advertisements are created by using emotional analytics.  It was established at Oxford University by entrepreneur and now CEO Mihkel Jäätma and is supported by an advisory board of business experts and scientists. Advertising is about solving problems,… Read more →

Mobiquity

Mobiquity

The problem, as Mobiquity puts it, is that there is too much technology. Rapid advancement of information technology is a burden for the vast majority of businesses that want to harness its powers but simply can’t afford or keep up with it. Companies that fail to stay abreast of the latest technology, however, can quickly lose competitive edge while those… Read more →

Ambiotex

Ambiotex

Founded in late 2013, Ambiotex Gmbh develops and markets ‘smart wearables’ for fitness and health.   These wearables go above and beyond the smart fitness trackers that are taking off in the mass market; Ambiotex wearables use advanced sensor technology developed by its partners that can monitor everything from breathing rate to calorie consumption without physical logging. Ambiotex’s contribution to… Read more →

High performance transformation with Scrum

High performance transformation with Scrum

The Scrum process is more commonly known as a software development approach that is designed to be agile, and enable response to changes in customer requirements. In the past 4 years of coaching 320 professionals, managers and leaders, we have seen Scrum techniques used outside software development. Our learners have been part of their organisations’ digital transformation initiatives and were often… Read more →

How connected can the aircraft get?

How connected can the aircraft get?

The idea of a ‘connected aircraft’, as part of the Internet of Things (IoT), may make you think of being able to use your smartphone or tablet on board. But the idea goes well beyond passenger entertainment, and into flight operations. Here are ten things that you need to know about connected aircraft. Data from ‘connected aircraft’ will allow ground-based… Read more →

Should your company be part of the Industrial Internet Consortium?

Should your company be part of the Industrial Internet Consortium?

First published in Hidden Insights The Industrial Internet Consortium(IIC)  is just 18 months old, but for such a young organisation, it’s made interesting progress. Founded in 2014 by AT&T, General Electric, Intel, IBM and Cisco, it was formed to speed up the development, adoption and use of interconnected devices and machines, analytics and people. Here are a few of its accomplishments… Read more →

Agriculture practices enabled by IoT

Agriculture practices enabled by IoT

Agriculture is not often seen as a high-tech industry. But with the world’s population expanding, the space and other resources available for food production are decreasing. Agriculture will have to change to match expectations. Here are ten innovations in agriculture driven by the Internet of Things (IoT). Improved decision-making supported by an IoT platform – The weather has always been crucial… Read more →

Takeaways from the IoT Solutions World Congress

Takeaways from the IoT Solutions World Congress

“‘The time has come,’ the Walrus said…”

Talking about his keynote speech, Jonathan Ballon, of Intel, suggested that the Internet of Things (IoT) has reached a crucial tipping point. Instead of talking about potential, everyone has now started to talk about how the IoT is actually working. This crucial change is focused particularly on how it is providing solutions to problems. Even if perhaps not quite ‘coming of age’, the IoT is definitely starting to deliver.

Social media in the hiring process

Social media in the hiring process

Social media goes way beyond Facebook, and its effective use is helping companies around the world to find the right people to hire. Here is our pick of the 10 things that hiring managers need to know about using social media to improve the hiring process. The hiring process is a two-way street. It may seem obvious, but many hiring managers… Read more →

Mobile security: many facets of the enterprise challenge

Mobile security: many facets of the enterprise challenge

Bring Your Own Device Schemes and company owned mobile devices bring huge benefits to business, from increasing productivity to driving down technology costs. Alongside those benefits, however, is the ever increasing security threat posed by mobile devices, especially those owned by employees. In response to those growing threats, US enterprise mobility management specialist Airwatch recently announced the formation of the… Read more →

Aligning employer social profiles with overall company communications

Aligning employer social profiles with overall company communications

As social media use matures, social media presence is becoming crucial to effective employer branding, but it is only one part of your overall company branding and communications. It is important to ensure consistency and alignment between social and other communications, not least because both will show up in searches. Inconsistent messages could seriously undermine your brand. Here are a few… Read more →

Using social media for employer branding

Using social media for employer branding

Social media is changing the way that we operate, both at work and at home. Organic use of social media can be hugely effective in enhancing your ‘employer brand’. But it needs to be done right if it is to create the right results, including better search traffic and attracting great talent. So what do you need to know? Social… Read more →

DBS brings attitude to analytics

DBS brings attitude to analytics

DBS is not only Singapore’s largest bank, it’s one of the largest in South East Asia. And it’s using not only social media, but also harnessing the power of analytics to improve its operations. Back in 2008, DBS’s systems did not have a great reputation; observers commented that the technology had not kept up with the pace of expansion. However, it… Read more →

Social at work - 2015 trends

Social at work – 2015 trends

There is no question that social networking has changed the way that we communicate with our friends. Since the foundation of the earliest social network, Friends Reunited, back in 2000, the social media world has exploded. We’ve become social network junkies, sending 58 million tweets worldwide every day, around half of those from mobile phones. But social media has also… Read more →

Redefining financial services

Redefining financial services

Digital disruption is changing the landscape of business as we know it. The Internet of Everything (IoE) is driving change at an unprecedented pace, with some estimates suggesting that some 50 billion devices will be connected by the end of the decade, rising from around 15 billion now. There seems to be no end in sight to the challenges. The… Read more →

The coming bank of things

The coming bank of things

Commentators and technology companies are queueing up to tell us how the Internet of Things (IoT) will transform our lives. The latest to do so is the financial services industry. But this feels like it is starting in the wrong place. The most important question is surely not how, but why? What will the Internet of Things offer that we,… Read more →

Social business comes of age

Social business comes of age

It seems that social media management is finally coming of age in the business world. No more the gawky teenager, its operation and measurement is increasingly sophisticated. What’s more, it is starting to generate real value for the businesses that use it effectively. The source of this insight is the 2014 MIT Sloan Management Review and Deloitte global survey of business executives, managers and… Read more →

Co-creation – collaborative creativity in action

Co-creation – collaborative creativity in action

Co-creation is one of the buzzwords of the moment. But what does it really mean? A report from LSE Enterprise suggests that there’s quite a lot of confusion, and tries to create some clarity about the concept. Five key aspects to co-creation The reports starts by emphasising five aspects of co-creation. It is: Creative, initiated by firms, driving innovation by… Read more →

Collaborative art – imbuing art with meaning from sharing

Collaborative art – imbuing art with meaning from sharing

The collaborative economy is becoming a familiar term, but collaborative art? How does that work? And perhaps more importantly, what does the term mean? To some extent, all art is collaborative, in several different ways. The artist will interact and collaborate with the subject matter, whether that’s a person or an experience. Without that collaboration, there will be no art… Read more →

The digital hunter-gatherer

The digital hunter-gatherer

People often comment on how much the world has changed in the last ten, or 50, or 100 years. But at the recent IP Expo, Ade McCormack, who describes himself as a digital anthroeconomist, argued that instead, we should look at the whole of humanity’s evolutionary journey. He suggested that by seeking this perspective, we can understand a lot more… Read more →

Disrupting IT

An excerpt of a post published elsewhere. A link to the original is at the bottom of this excerpt. Disruption. It’s what SouthWest Airlines and EasyJet have done to the staid, formal airline industry. It’s what Formule 1 has done to the travel-lodge/hotel trade in Europe. It’s basically become a synonym for ‘changed beyond recognition, and how come it took… Read more →

Social co-existence: innovation and philantrohy

Social co-existence: innovation and philantrohy

We’ve written before about start-ups, and more recently about Cisco’s Entrepreneurs in Residence programme, which provides a six-month intensive start-up boost. Now Salesforce Ventures, the venture capital arm of Salesforce.com, has announced its own support for innovation and start-ups. It’s a fund of $100 million which will be available to companies building innovative mobile apps and other produces that extend… Read more →

Entrepreneurs in Residence: Cisco re-invents support for start-ups

Entrepreneurs in Residence: Cisco re-invents support for start-ups

We’ve written before about changes to the landscape of start-ups. We mentioned the existence of ‘accelerators’, which act as business schools for start-ups, or possibly as ‘pressure cookers’, helping ideas to come to the boil over a shorter and more intense period. Places on such accelerators are highly sought-after among start-ups and entrepreneurs, perhaps not least for the opportunity to… Read more →

Seeing the wood for the trees: improving line of sight

Seeing the wood for the trees: improving line of sight

It’s always been axiomatic that employees needed to know how they fit into the organisation’s strategy, and how what they do contributes to results. Remember the story about the janitor at NASA saying that he was helping to put a man on the moon? It’s also always been crucial that management has a clear view of what’s going on across… Read more →

From dashboard to storyboard

From dashboard to storyboard

Dashboards represent concepts and management tools, and the idea is one  we revisit from time to time, because it’s so important to find ways of presenting your data that explain it and lead to action. We’ve also found that a picture tells a thousand words, and help persuade in a more compelling manner.   Here, we bring together the two ideas, dashboards and… Read more →

Engagement, agility and alignment: the new work balance

Engagement, agility and alignment: the new work balance

For years, HR departments have been using staff surveys to investigate employee engagement, because this was commonly believed to be essential for high quality in business. Engaged employees, so the thinking went, were more likely to produce high quality work, and therefore high quality outcomes for their employers. But a new infographic from CEB, a large member-based advisory companies working… Read more →

Improving performance through harnessing motivation

Improving performance through harnessing motivation

If you want to get someone to do something, what do you do? Classic management theory says that you offer them a reward, contingent on performance. If you achieve this level of performance, you will receive this reward. That’s how bonuses work, and commission. It’s supposed to motivate people to improve their performance. But it doesn’t work. Over at least… Read more →

Social lessons from the leaders

Social lessons from the leaders

There is plenty of speculation about how companies ‘should be’ or ‘ought to be’ using social media, so it’s good to find that Harvard Business Review have brought everyone back down earth by looking at the current situation and companies’ plans for the future. A recent report The new conversation: taking social media from talk to action explains how companies are using… Read more →

Talent, the globalising workforce and telework

Talent, the globalising workforce and telework

It is clear we are all working remotely more often. Better access to broadband, cloud services and changing management practices are all leading to a much more flexible working environment for millions of professionals. However, every now and then, the debate is sparked afresh. Consider then these two statements by well respected CEOs: Matt Mullenweg in Harvard Business Review Automattic… Read more →

Will remote working be allowed to fix many workplace problems?

Will remote working be allowed to fix many workplace problems?

Presenteeism (n) The act of coming into work when sick. Also the tendency to stay in work longer than the time needed to accomplish the tasks required. Many employers are paying people simply to turn up at the office, not for what they achieve. But more and more companies are now embracing remote working, which requires a different mindset: one that… Read more →

Managing the remote workforce

Managing the remote workforce

As more and more companies are embracing remote working, managers are finding that they need to acquire new skills to manage remote workers effectively and support collaboration at a distance. Remote workers need to be flexible, self-disciplined, transparent and good communicators, but what skills do managers need in this new remote world? Much of the work of managing remotely is… Read more →

 Is your social presence leading to clearer line of sight?

Is your social presence leading to clearer line of sight?

Apple doesn’t bother with social media. It doesn’t need to. Its customers love it, and they engage with any detractors on social media on its behalf. In a way, Apple’s social media strategy is to use customers as evangelists. But most companies cannot afford that approach.  They recognise that they need to use social media to engage with customers and… Read more →

EIU/ARM on the IoT revolution gathering pace

EIU/ARM on the IoT revolution gathering pace

The Economist Intelligence Unit recently published a report on the current and likely future use of the Internet of Things (IoT) by the global business community. It has some very useful lessons for data scientists, in particular. There is huge interest in the IoT among businesses – Over three-quarters of companies report that they are either actively exploring or already using… Read more →

The coming reputation dashboard

The coming reputation dashboard

There are few of us who would disagree that the online engagements have profoundly changed the way we conduct business. Perhaps one of the biggest changes is the rise of collaborative consumption, the way in which technology is being used to match ‘haves’ with ‘wants’. Of course this has been happening for years, and you only have to think of… Read more →

Why crowdsourcing became mainstream

Why crowdsourcing became mainstream

One of the most astonishing changes in ways of working that companies need to understand and tap into is crowdsourcing. This represents a huge change, from having employees sitting in your offices, to using a resource that includes anyone with a computer connected to the internet. And this resource isn’t just flexible, with huge expertise. Some of them don’t even… Read more →

Digital partnerships: Driving CIO-CMO alignment

Digital partnerships: Driving CIO-CMO alignment

As more and more people engage with their suppliers in the digital, rather than the physical world, companies are finding digital marketing strategies increasingly important. And it follows that marketers and IT need to work together to deliver these, so it’s interesting to find a report from the Canadian Marketing Association (CMA), 1+1 = 3: CMO & CIO Collaboration Best… Read more →

The future of work

The future of work

Let’s pause a moment to consider the way that ‘work’ as we know it is changing. Just think about it. The world of work has changed massively over the last 10 to 15 years, with the advent of effective remote working, globalisation of businesses and workforce, and huge changes in technology. But what might the next period bring? PSKF’s report… Read more →

Disrupting the start-up landscape

Disrupting the start-up landscape

It seems hardly a day goes by without some new technology start-up being lauded as ‘the next Facebook’. But is that just perception, or is the world of tech start-ups really changing? The Economist magazine has published a focus report on the issue, which provides plenty of food for thought. It has noticed an astonishingly proliferation of digital start-ups, which it attributes,… Read more →

How does your dashboard glow?

How does your dashboard glow?

The use of dashboards is a topic which we visit and revisit from time to time. As technology changes and new tools become available, dashboards can become more sophisticated and reflect the organisational situation more accurately, and even in real-time. The full scope Many people use the words ‘dashboard’ and ‘scorecard’ interchangeably, to mean something that tells you how well… Read more →

Managing employees in a changing world

Managing employees in a changing world

The changes to resourcing over the last few years have led to some interesting challenges for organisations. One of the most interesting is the effect on the HR function. KPMG has published a report called Rethinking Human Resources in a Changing World that sets out some of the challenges and opportunities for the future, drawing on insights from 418 executives… Read more →

Cluetrain Manifesto: the importance of being human

Cluetrain Manifesto: the importance of being human

Here’s a question for a quiet ten minutes in the office, or when you feel the need for a little philosophical reflection. What do you think is the best thing about the internet? Maybe the ability to shop instantly, without leaving your desk or house. Maybe being able to chat to your friends at any time? Finding old friends you’d… Read more →

Research review: Will asset intelligence drive the next crushing wave of information overload?

Research review: Will asset intelligence drive the next crushing wave of information overload?

In a reflective report, Deloitte Consulting focuses corporate attention on the subject of ‘asset intelligence’. Not to be confused with asset management or artificial intelligence, this is a report that positions asset intelligence as the ‘new frontline’ in the battle for customer intimacy and competitive advantage. Put simply, the report, “The rise of asset intelligence: moving business analytics from reactive to predictive… Read more →

A new symbiosis: humans and machines in cooperation

A new symbiosis: humans and machines in cooperation

Almost twenty years ago, Garry Kasparov was beaten at chess by a computer. People started to worry that computers would soon be taking over the world. But that doesn’t seem to have happened. Instead, a more interesting issue has emerged: the way in which humans can use computers to make themselves stronger and more capable. We’re not talking in a… Read more →

Is your business ready for customers’ converged lifestyles?

Is your business ready for customers’ converged lifestyles?

Last week, KPMG released findings from its Consumers and Convergence V: The Converged Lifestyle survey which looks at consumer trends in digital technology, communications and e-commerce. It was conducted in late summer of 2011 and surveyed 9,600 consumers ranging in age from 16 to over 65, in 31 countries. As we prepare for the January business models workshop, key takeaways… Read more →

When AWS went down

When AWS went down

Many businesses have woken up today to the reality that cloud providers too can fail. Not many had adequate back-up plans. How do you recover? Among the plethora of analysis since AWS’ outage in late April, we found the most practical tips from Wired: To ensure that each system can stand on its own, Netflix uses something it calls the… Read more →

Social at work: study scope

Social at work: study scope

Social at Work was kicked off at the Winter 2008 council. Our objective then was to look at how social media was influencing corporate HR and IT policy. We targeted 100 multinational businesses, and were fortunate to engage with leaders and managers who took time to reflect on their internal culture and the coming disruptions. Our first study was released… Read more →

The line-of-sight journey

The line-of-sight journey

Translating firm goals into tangible results requires that employees not only comprehend the organization’s strategy, but also understand what actions are aligned with realizing that strategy. Conversely, solving problems require that managers and leaders have clarity right across the process, from prospect to cash, with employees across the value links. An important component of attaining and sustaining necessary alignment is… Read more →

The importance of tribes

The importance of tribes

We all form tribes. It’s a natural human condition, and it’s been going on for millennia, as far as we can gather. You’re probably a member of several tribes: your group of friends, your department at work, maybe a sports club, quite possibly others as well. So what? Well, management consultant David Logan has been studying tribes and tribal leadership… Read more →

Checklist: Mitigating the 360 degree feedback risk

Checklist: Mitigating the 360 degree feedback risk

“the difference between knowing someone and knowing of someone” It’s that time again, the annual ritual we call performance evaluation. Tricky business at the best of times. As four council members had requested for help on this topic, we organised a lunch roundtable to explore how 360 degree feedbacks can be improved. The most common sources of unhappiness were: not… Read more →

Book review: The Naked Corporation

Book review: The Naked Corporation

As an analyst interpreting trends in the IT industry, corporate opacity was a common challenge I had to deal with in the line of day to day research. Opacity in terms of one group not knowing what the other team was doing, prioritizing, promoting or otherwise concerned about and often a selective presentation of the facts. While it was not… Read more →

Age of Unreason

Age of Unreason

Change is not what it used to be. One of the more enduring management books is The Age of Unreason, by Charles Handy. It discusses the organization of the future and the importance of “upside – down thinking”. There are many issues in this book that would be excellent topics for discussion; we have chosen to focus on Handy’s observations on two… Read more →

Defining the Governance Agenda

Defining the Governance Agenda

Good governance creates a strong organisation by continuously steering it towards a vision and ensuring that day-to-day management is aligned with the organisation’s goals. An effective governance framework enables cohesive teamwork to achieve financial targets and planned social impact. Conversely, poor governance can lead to missed targets, legal problems and loss of reputation. The scope of governance is broad, and… Read more →

Can business and social responsibility co-exist?

Can business and social responsibility co-exist?

“Corporate Social Responsibility” is a dynamic term steadily evolving thus escaping standard definition. Applied CSR tries to strike a balance between the expectations of a company’s share- and stakeholders and its obligations to society and environment. Nearly 40 years ago, Milton Friedman, Ronald Reagan’s favourite economist, described the social responsibility of enterprises as making profit, as much as possible. Today,… Read more →